Lessons learned after a successful tow!
Hello Kevin,
Thanks again for all the help you gave us during the trauma with the van. It was a difficult time for me and you were a rock, which I know helped us through many tough spots. I am sorry when there was confusion. A lot of people were involved in coordinating the fix-it job on my end also. But it all worked out and everyone performed well. I have attached a note with some of my thoughts about the process. More..